For families
Booking for your mum or dad.
A good many of the people who ring us are ringing about somebody else. You do not need a referral, you do not need to explain why they have left it a while, and you are welcome in the room if that makes it easier.
Why it is worth doing
Feet are where independence quietly starts to go.
Sore feet shorten the walk to the shops. Then they shorten it again. Most people adjust without ever saying anything about it, and the first anyone else notices is that they have stopped going out.
None of that is inevitable, and very little of it is complicated to deal with. Nails cut properly, hard skin taken down, a shoe that fits, and someone checking the things that are hard to see. Keeping somebody steady on their feet is one of the most useful things you can do for them.
How it works
Booking on someone else's behalf.
01
Ring us and tell us what you know
Whether it is the nails, a sore toe, or simply that nobody has looked at their feet in two years. Tell us about diabetes, blood thinners and anything else on the prescription list. If you do not know, that is fine, we will ask them.
02
Decide who comes and where
They can come alone, you can bring them, or we can come to the house for £55. Plenty of people are happier with somebody sitting beside them and there is room for you in the treatment room.
03
We take our time
Thirty minutes, unhurried, and nothing happens without them agreeing to it first. We explain what we are doing as we go, and we stop whenever they ask.
04
We tell you where things stand
With their agreement we will happily tell you what we found and what we would suggest. They are our patient, so that conversation is theirs to allow, and it is usually settled in a sentence on the day.
What it costs
£35 for thirty minutes at the clinic and £55 at home. There is no new patient fee and no separate consultation charge. If you are paying and they are attending, that is straightforward to arrange.
If they are embarrassed about their feet
Tell them this: there is nothing here we have not seen a hundred times, and nobody is going to comment on the state of anything. Feet that have been left a while are the ordinary business of the day, not a moral failing.
Questions
Things families ask.
Yes. Ring us with their name and what you know, and we will take it from there. We will confirm the details with them when they arrive, which is normal practice rather than an obstacle.
If they want you there, yes. It is their appointment, so we will ask them rather than assume, and some people would rather have the conversation on their own. Either answer is fine.
With their permission, gladly and in plain English. Without it we cannot, and that rule protects them. In practice we ask on the day and it takes about ten seconds.
The usual signs are walking less than they used to, wearing slippers when they always wore shoes, socks off before the end of the evening, or clippers that have quietly moved to the back of a drawer. Diabetes changes the calculation, and a foot check is worth having whatever they say.
Do not push it into an argument. A home visit removes most of the objection for most people, and framing it as a comfort thing rather than a medical inspection helps. Ring us and describe the situation, and we will tell you honestly whether it sounds like something that needs seeing soon or something that can wait until they are ready.
Still have a question?
Ask it here and we will come back to you by email, usually the same working day. If it is urgent, calling is quicker.
Online booking opens soon
Our appointment diary is not open just yet. Leave your details and be the first to know when it opens, so you can pick a time that suits you, evenings and weekends included.
Diary opening soonOr ring 07838 652554 and we will find you a time.
Rather talk to someone?
Ring during opening hours and you will speak to a person. Home visits are arranged this way.